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Last Updated: May 30, 2018

Home Professionals, Inc. is committed to protecting the privacy of visitors to our website, subscribers to our newsletters, and those providing contact information. In addition, Home Professionals, Inc. is opposed to unauthorized commercial e-mail delivery, otherwise known as spam. Please read the following Privacy and Spam Policy to understand how your personal information is treated. From time to time, Home Professionals, Inc. may offer new information or services that may affect this policy. If you have any questions or concerns regarding this Privacy and Spam Policy, please send an e-mail to marketing@hpihomepros.com. Spam abuses can be notified at marketing@hpihomepros.com.

WHAT INFORMATION DO WE COLLECT & HOW IS IT USED?

Information You Voluntarily Submit to the Website: We may collect personal information from you such as your name or e-mail address. For example, you may voluntarily submit personal information to Home Professionals, Inc. by leaving a comment on social media, subscribing to a newsletter, or submitting a contact form.

Automatically-Collected Information: We automatically collect certain information about you and the device with which you access Home Professionals, Inc.’s website. For example, when you use Home Professionals, Inc.’s website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the website. We may also collect information about actions you take when using Home Professionals, Inc.’s website, such as links clicked.

Cookies: We may log information using cookies, which are small data files stored on your browser by Home Professionals, Inc. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the website.

The following list includes examples of specific ways we collect personal information from our website visitors and the type of information collected:

Electronic Newsletter: To register online for our electronic newsletters, we request the following required information: (i) name and (ii) e-mail address. The provision of an e-mail address is mandatory in order to receive our newsletter.

Contact Forms: To contact Home Professionals, Inc. for the purposes of evaluating or engaging our services or for answering your questions, we utilize numerous forms throughout our site. Required information varies depending on the form and at most includes (i) name and (ii) e-mail address. The provision of this information is mandatory in order to receive a response from Home Professionals, Inc. The provision of the remaining information requested on the registration form is optional.

HOW YOUR PERSONAL INFORMATION MAY BE USED

Home Professionals, Inc. may use your personal information in the following ways:

• To operate and maintain the website;
• To identify you as a user of the website and customize the website to your account;
• To send you promotional information, such as newsletters. Each e-mail newsletter will provide information on how to opt out of future mailings by unsubscribing;
• To send you administrative communications, such as administrative e-mails, confirmation e-mails, technical notices, updates on policies, or security alerts;
• To respond to your comments or inquiries;
• To provide you with user support;
• To track and measure website performance;
• To protect, investigate, and deter against unauthorized or illegal activity;
• To review the effectiveness of our marketing programs and analyze other general demographic trends;
• To notify you of new information or services that may be of interest to you; or,
• To send promotional materials.

DOES HOME PROFESSIONALS, INC. SHARE MY INFORMATION?

Home Professionals, Inc. will not share, rent, or sell your personally identifiable information with third parties. We may, however, share your information with third parties when we are authorized to share such information.

Additionally, Home Professionals, Inc. may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policy.

Home Professionals, Inc. currently uses the following third-party service providers:

Tracking: Home Professionals, Inc. uses various marketing tools that help us create a better user experience for people visiting our site. These tools allow us to look at aggregated data, such as scrolling patterns and clicks, and allow us to run tests to determine which pages result in the best actions. However, your personally identifiable information is not used by any of these tools. We use the following third-party service providers for tracking:
Google Analytics: Privacy Policy

Remarketing: Home Professionals, Inc. uses remarketing tracking cookies and conversion pixels from vendors such as Google and Facebook to present special offers to you for our products or services over the Google Content Network and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, Home Professionals, Inc. uses custom audiences based on website visitors and e-mails of subscribers. This allows us to present special offers for our products and services to you via Facebook.

However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us. We use the following third-party service providers for remarketing:

Facebook: Opt out of Facebook remarketing here
Google: Opt out of Google remarketing here

Newsletters: Home Professionals, Inc. uses Mailchimp as its e-mail service provider. Mailchimp collects contact information, distributes our newsletter, and tracks actions you take that assist us in measuring the performance of the website and newsletters.

Our newsletters contain tracking pixels. This pixel is embedded in e-mails and allows us to analyze the success of our newsletters. Because of these tracking pixels, we may see if and when you open an e-mail and which links within the e-mail you click. This behavior is not passed to third parties. All data submitted at the time of subscription to our newsletter is stored on Mailchimp’s servers. At any time, you may be removed from our newsletter list by clicking on the unsubscribe button provided in each e-mail.
Mailchimp: Privacy Policy

Contact Information and Website Support: We offer multiple ways to contact Home Professionals, Inc., including contact forms, e-mails, and chat. If at any time, you attempt to contact us through a contact form, the information you provide will be stored on our servers.

ANONYMOUS DATA

From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.

COOKIES

Home Professionals, Inc.’s website uses cookies to store visitors’ preferences; record user-specific information on what pages users access or visit; ensure that visitors are not repeatedly sent the same banner ads; or customize our content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.

At any time, you may prevent the setting of cookies by the website by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This action is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in an Internet browser, not all functions of Home Professionals, Inc.’s website may be entirely usable.

WHAT IF THERE ARE CHANGES TO THIS PRIVACY AND SPAM POLICY?

If we change our Privacy and Spam Policy, we will post those changes on our privacy page at www.hpihomepros.com/privacy.

RIGHTS RELATED TO YOUR PERSONAL DATA

Opt-out: You may opt out of future e-mail communications by following the unsubscribe links in our e-mails. You may also notify us to be removed from our mailing list by sending an e-mail to marketing@hpihomepros.com.
Access: You may access the personal information we have about you by submitting a request to marketing@hpihomepros.com.
Amend: You may contact us to amend or update your personal information by e-mailing us at marketing@hpihomepros.com.
Forget: In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to marketing@hpihomepros.com.

Please note that we may need to retain certain information for recordkeeping, for completing transactions, or to comply with legal requirements.

SENSITIVE PERSONAL INFORMATION

At no time should you submit sensitive personal information to Home Professionals, Inc. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy and Spam Policy.

CHILDREN’S INFORMATION

Home Professionals, Inc. does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that Home Professionals, Inc. has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at marketing@hpihomepros.com and we will use our best efforts to promptly remove such information from our records.

SPAM POLICY

Home Professionals, Inc. is strongly opposed to spam. We will only send e-mail to users who have explicitly requested to receive an e-mail from Home Professionals, Inc. Examples may include the following:

  • Opt-in subscribers to the Home Professionals, Inc. e-Newsletter
  • Users who complete a contact form

Moreover, all communication will be related and relevant to what users have requested.

WEB LINKS

Home Professionals, Inc.’s website contains links to other sites. Please be aware that Home Professionals, Inc. is not responsible for the privacy practices or the content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy and spam policies of each and every website that collects personally identifiable information. This Privacy and Spam Policy applies solely to information collected by Home Professionals, Inc.

HOW DO I CONTACT HOME PROFESSIONALS, INC.?

If you have any further questions or comments regarding the Home Professionals, Inc. website or this Privacy and Spam Policy, you may contact marketing@hpihomepros.com.

LEGAL DISCLAIMER

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or to comply with a legal process served on our site.

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